Provision of a Case Management and Reporting Solution and Related Services
- Buyer
- Fiosrú - Office of the Police Ombudsman, Dublin 1
- Country
- Ireland
- Estimated value
- €12,500,000
- Deadline
- 30 Nov 2026, 13:00 CET
- Published
- 4 Nov 2026
- Bid language
- English
- Procedure
- Negotiated with prior call
- Contract type
- Services
About this tender
Plain-language summary
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From the original notice
The focus for the procurement is on the delivery of a solution (referred to as CMS or Case Management System) based on a pre-existing platform/solution that is capable of being readily configured to meet the specific needs of Fiosrú , which will replace the existing systems to provide Fiosrú with a modern platform that not only supports the management of cases but also strengthens the organisation's ability to meet its strategic priorities of dealing with complaints in a timely, efficient and effective manner and promoting confidence in the process for resolving complaints and in…
Categories
- 79700000 Investigation and security services
- 79720000 Investigation services
- 72000000 IT services: consulting, software development, Internet and support
- 72230000 Custom software development services
- 72250000 System and support services
- 72240000 Systems analysis and programming services
- 48612000 Database-management system
Who wins contracts like this
2 contracts awarded in the last 12 months2 different winners
| Winner | Date | Value | Category | View on TED |
|---|---|---|---|---|
| VMForensics Ltd t/a VMGroup3 Jun 2026 | 3 Jun 2026 | — | Document management software package | |
| Holden Plant Rentals Ltd.12 Feb 2026 | 12 Feb 2026 | €130K | Maintenance and repair services related to specific parts of vehicles |
Based on contract award notices on TED. Award data can be incomplete.
What next
Only the original notice and the buyer's documents are legally binding.