Customer dialogue and case handling contact centre system
- Buyer
- Troms Fylkeskommune, Tromsø
- Country
- Norway
- Estimated value
- —
- Deadline
- 9 Nov 2026, 12:00 CET
- Published
- 7 Oct 2026
- Procedure
- Negotiated with prior call
- Contract type
- Services
Categories
From the original notice
Troms County invites tenderers to a competition for a contact centre system for customer dialogue and case handling for the public transport and mobility offer in Troms. The contract period is from 01.03.2027 - 01.03.2030. In addition the contracting authority has an option for an extension of up to 2 (1+1) years. The tender contest is subject to financing. Tenderers are encouraged to go through the tender documentation carefully and get in the competition rules. If the tender documentation appears unclear, suppliers are encouraged to ask questions to the contracting authority through the…
Past winners
| Winner | Date | Value | Category | View on TED |
|---|---|---|---|---|
| TORGHATTEN NORD AS | 16 Jul 2026 | €821.2K | Ferry transport services | |
| Tromsø Taxi AS | 10 Jun 2026 | — | Transport services (excl. Waste transport) | |
| Evensen Bussreiser AS | 10 Jun 2026 | — | Transport services (excl. Waste transport) | |
| Troms Taxi AS | 10 Jun 2026 | — | Transport services (excl. Waste transport) | |
| BOREAL SJØ AS | 15 May 2026 | €121.3M | Ferry transport services | |
| Selfa Arctic AS | 30 Apr 2026 | €4.7M | Fishing, emergency and other special vessels | |
| TORGHATTEN AS | 4 Feb 2026 | €18.7M | Ferry transport services | |
| Atea AS (Hovedenhet) | 27 Nov 2025 | €11.8K | Information systems and servers | |
| Ishavskraft AS | 5 Nov 2025 | €0 | Portfolio management services | |
| LINDBAK INTERIØR AS | 15 Oct 2025 | — | Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products |
12 awards in 12 months · 12 different winners
Based on contract award notices on TED. Award data can be incomplete.
Only the original notice and the buyer's documents are legally binding.