Maintenance and further development of ServiceNow
- Buyer
- Norsk Tipping, HAMAR
- Country
- Norway
- Estimated value
- NOK 65,000,000
- Deadline
- 9 Nov 2026, 12:00 CET
- Published
- 6 Oct 2026
- Procedure
- Open procedure
- Contract type
- Services
Categories
- 50000000 Repair and maintenance services
- 72000000 IT services: consulting, software development, Internet and support
From the original notice
Purpose Norsk Tipping (NT) currently uses ServiceNow, among other things, as IT Service Management and CSM tools and currently has a licence and maintenance agreement through DXC Technology. The contract expires in February 2027 and this procurement is a renewal of the maintenance contract for ServiceNow. NT is looking for a professional cooperation partner who can help maintain and further develop the current system. Tenderers must see possibilities, propose improvements and have good routines for development and support. The CSM module is used by Customer Service (Interactions/Case), Dealer…
Only the original notice and the buyer's documents are legally binding.