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Licitora

EUDI-Wallet Support Organisation VoC - Feedback & Analytics

Buyer
Common Codes GmbH, Berlin
Country
Germany
Estimated value
—
Deadline
7 Oct 2026, 12:00 CEST
Published
2 Oct 2026
Procedure
Open procedure
Contract type
Services

Categories

  • 72000000 IT services: consulting, software development, Internet and support
  • 72225000 System quality assurance assessment and review services
  • 72253000 Helpdesk and support services

From the original notice

Aufbau, Betrieb und kontinuierliche Weiterentwicklung eines integrierten VoC Feedback- und Analytics-Systems für die gesamte EUDI Wallet Support Organisation. Umfasst die Erhebung, Auswertung und Darstellung von B2C- und B2B-Feedback sowie operative Support-KPIs, Trendanalysen und automatisierter Mustererkennung.

Only the original notice and the buyer's documents are legally binding.

Source: TED — Tenders Electronic Daily, © European Union

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